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AI's Efficiency Edge: How Salesforce is Trimming Teams with Agents – And Sparking Economic Growth

Picture a corporate giant like Salesforce, once reliant on a sprawling army of 9,000 customer support pros to keep their customers selling. Now, fast-forward to today: AI agents swoop in, slashing that number by 4,000 while cranking up speed and slashing costs. It's not a job apocalypse – it's a productivity revolution. As Salesforce CEO […]